The caravan, motorhome and campervan must have an annual service and damp check carried out by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre. Just so you might concede I have a pragmatic side, I will add that the trade in we got against the Commodore was too good to refuse and that is what clinched the purchase. I know you weren't asking for advice. But not when D4 is hooked up to Commodore. Exterior: All models 8ft-wide. T. We are not noticing the Brexit problems because we are busy dealing with COVID-19. Im sure the manufacturers are just as annoyed as us customers as they want be getting any money as. Sad news very sorry to hear all that. Buccaneer is the epitome of premium caravans "Made in the UK". In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. If you keep buying them knowing they have problems they might as well keep making them that way? . It has a mains socket nearby for a hairdryer, and another USB socket. Otherwise it's status quo. Like its Buccaneer brethren, of course it's no lightweight. Your new caravan should not be towed by a commercial vehicle with a gross vehicle weight in excess of 3500kgs. I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. The area is flooded in light from another Stargazer rooflight. For a better experience, please enable JavaScript in your browser before proceeding. Youll also find a 100W Truma solar panel, underfloor heating for the remote-controlled Alde 3020 system which you can operate via your smartphone a load-limiter to prevent tripping site electrics, wheel locks, alarm and tracking systems, and an external gas point. If the arbitrator finds in favour of the customer, then the deposit will be returned. No other caravan range comes close to Buccaneer. Not a good position anyhow. Your previous content has been restored. It seems the biggest issue is serious water leaking and the scariest bit is I found out that even though Eldis say it has a 10 yr water ingress guarantee in the small print the front and back is only a one year warranty . If thats not sufficient, you can plumb the van into a mains water supply. Pasted as rich text. Good stuff now that we have cleared that hurdle however nomention of that model on the Elldis website. Worth reading the 2015 Buccaneer Cruiser thread as well as the 2016. Clearly major production issues but don't get why Elddis won't come clean and update customers honestly. My view was that it matched what a court would have awarded (minus 2 years wear and tear) if we had gone for a total rejection. Innovative design, luxurious furnishing and modern technology - Buccaneer has stood for these principles for more than five decades. Charge to remove bunk seats Are yours fixed? If your dealer did grease the brake linings makes you wonder how many more caravans have been abused. Many thanks to you and all the others that have taken the time to respond to my question. The Rococo upholstery is standard with the Buccaneer range and is supplied with 4x co-ordinating scatter cushions and 4x armrest cushions as standard. The range has become the UK's must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. So far the best move we have made in many a year. co. uk/community/topic/103217-2015-buccaneer-caravans/page-2?hl=buccanner. Its so far against the norms of servicing that its difficult to imagine. Compatible with iPhone and Android. It is with the Retailer that your contract of sale exists and consequently they have the responsibility to ensure any complaints and warranty issues are addressed. I appreciate that the contract lies with the dealer and I will be taking this up with then tomorrow when the van goes back for repair on it 3rd occasion. Sorry I only just stumbled across this thread. The Buccaneer range boasts class-leading features and technology in every detail, including E&P Level C Touchscreen auto-levelling (which works in just 2 minutes!). 2021 Buccaneer Bermuda caravan upholstery. This website uses cookies to improve your experience while you navigate through the website. It is recommended that you have your mains electrics system inspected by a NICEIC approved contractor every 3 years. In addition, you get a 40-litre onboard water tank. All Elddis, Compass, Xplore and Buccaneer products are classed as portable and therefore all work under warranty requires the caravan or motorhome to be delivered and collected from the selling Retailer. So unlikely we'll get it before July. No service interval should exceed 14 months. Lomax L-shaped lounge Barracuda and Bermuda), Sumptuous Shimla ActivCare and PetFriendly upholstery in hi-performance, lightweight construction with 4x co-ordinating scatter cushions and 4x armrest cushions as standard, Dometic wireless charger with 2x USB points, Improved bedroom vanity and storage unit with 3x LED light strips (specific layouts only), All models are 8ft wide, creating unsurpassed interior living space, Alde underfloor heating works in synergy with the Alde central heating system, Improved Alde 24hr multi-programmable central and water heating system. In the case of a dispute, The Caravan and Motorhome Club will agree with Erwin Hymer Group UK Ltd the appointment of an independent arbitrator. Update your browser to view this website correctly. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. And the best includes the caravan models Clipper, Cruiser, Commodore, Aruba or Barracuda by Buccaneer. ..still feel like that some days. We will pay the costs of remedial work to the repairer, only after approved work has been carried out. It can be done. The Buccaneer Cruiser 50th anniversary edition is 2019. Looking forward to a trouble free 2017 caravanning. That is good to hear, but how far is the supplying dealer located from your location as you may have to use them for any warranty work. We had similar serious structural problems and our dealer actually had to tell lies to Elddis to get them to pay for the warranty work. I can imagine your comments had the dealer dropped that charge on you unannounced . Rather than the dealer repalcing the front panel which normally seems to involve a trip tpo the factory, we have opted for the hairline cracks to be repaired by a professional company. We agreed on 5k and walked away laughing. It's an expensive product, made slightly wider, with lots of extras,and what is described as high end finish. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. What have I learnt from this experience, 1. Despite all the issues we could not find another van that we would want . The length they will need is the overall one including the drawbar. Next generation E&P Level C Touchscreen hydraulic automatic self- levelling system effortlessly level at the push of a button within 2 minutes! The best example is the hydraulic remote-controlled self-levelling system. Citroen A series cars. We also like the decent-sized door bin. Oh dear, an all too familiar theme to the post. Please complete the Notification of Change of Ownership form in your handbook. Clear editor. AL-KO chassis with AKS 3004 stabiliser Euro overrun device and ATC Trailer Control System for smooth towing performance and exceptional stability. There is a soap dish on the riser bar, and a clothes rail you can pull down. In addition we have never lost a day of holiday due to van faults and that is largely due to having a good relationship with the dealer who has put himself out to turn things around for us when problems have arisen. caravantalk. Proudly powered by WordPress | Theme: Newsup by Themeansar. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. The brand has been part of the Erwin Hymer Group since 2017. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. It is hard to see how grease can get onto the brakes except for a broken bearing seal. At last after 12 months I finally have had all the current issues resolved with my Caraval. Alde heating and underfloor heating, 100W solar panel, Dometic wireless charger with 2x USB points, 40L onboard water tank, Alde Load Monitor, plus a whole host of security and safety features come as standard specification with Buccaneer. You would have been shown the brake shoes if they had been replaced. The dark finish of the wood, however, is a bit of an issue here. Also a 40th Anniversary edition Schooner 2010 sold on EBay. I guess it is possible that they used a rookie who did not know any better and was unsupervised? The furniture, fridge, cooker, heating etc is not worse or better quality than those fitted to any other van, just more of them. It is with the Retailer that your contract of sale exists and consequently they have the responsibility to ensure any complaints and warranty issues are addressed. Build quality is in a different league entirely. The interior walls of the all-new Buccaneer range have been completely redesigned and developed for our new era of caravans. No problems whatsoever in 2 years of ownership thank goodness. Search on here for Buccaneer. BTW if theree is no sticker stating "Do not over tighten" then you should be able to claim from the dealer anyway. I ordered mine at the end of September 2020 for an April delivery which was put back to May and then again to July although no solid date. Restore formatting, Model and make of caravan, motorhome or campervan, Photograph, diagram or size of part required, A maximum of Six Years' Water Ingress and Body Integrity Warranty. 0:00 / 3:41 Buccaneer Caravel - caravan review CaravanTV 7.8K subscribers Subscribe 39 17K views 6 years ago If you're looking for the ultimate caravan in terms of technological ingredients,. Er. E&P Remote-control self-levelling - effortlessly level in just 2 minutes! JavaScript is disabled. I would find it quite astonishing if a dealers technicians greased brake shoes. If the arbitrator finds in favour of Erwin Hymer Group UK Ltd, the customer will lose their deposit. Coachman Vision 450/2 ( towing at about 77% ). Would they remove the brake drums and linings during a service? In years 1, 2, and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase. These cookies do not store any personal information. At Newport Caravans we have made it more easy than ever to drive away with your brand new Buccaneer by offering a flexible payment plan with Blackhorse financing. Upload or insert images from URL. Let's hope that your next Buccaneer is a "keeper". The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. Anyone have any experience with or know anything about build quality on these boats. Should you require any replacement parts caravan or motorhome please contact your preferred Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre. Copyright VerticalScope Inc. All Rights Reserved. They are not, and never will be an acceptable jointing method for a structure that is subjected to the stresses of being bounced around. I will read the posts you mention with interest. But we love our Aruba!! Elddis Caravans ; Buccaneer Barracuda Buccaneer Barracuda. For a better experience, please enable JavaScript in your browser before proceeding. In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. Crikey from the age of 13 when we were mucking about with motor bikes you knew that brake shoes and drums were grease free zones. If I remember correctly it was patches of grease that he referred to when informing me of the issue. Get in touch. 30,000 Buccaneer caravan tour, including how it works, we look at this Buccaneer luxury caravan tour and see how it all works, the Buccaneer Galera is a 6 b. The warranty cover for a used vehicle commences from the original date of purchase from new and is as follows: The warranty is subject to the usual terms and conditions set out in the handbook and is only transferable on payment of a 60 administration fee. I read all these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same issues. Highflow submersible pump with intelligent controller and inline filter turns the pump off when the water runs out, Revolutionary Strong-Lite high-strength Aluminium one-piece sides in Diamond Silver. It has plenty of sockets and a top-spec separate oven and grill. Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. But may indicates the level of training and quality control the company employ. Its kitchen is kitted-out with top-spec appliances and fittings, Its weight and price will put some potential buyers off We reserve the right to inspect the vehicle before work commences. There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip! Please provide as much information as possible to assist with the identification of the part. This high-quality four-berth has much to offer, as long as you don't mind the slightly limited 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. Includes USB input, Advanced Remote Control app (your smartphone becomes the RC), and anti-theft detachable panel. Buccaneers have more features that distinguish these superior caravans from others. We also had a 2016 Elddis from new. Jun 17, 2008. ReviewsBuccaneerCruiser, Read the Practical Caravan Buccaneer Cruiser review if you're after a tourer for seasonal pitches, this large, luxurious caravan could be the one. Our purchase of an Adria was based on listening to the opinion of a non franchised mobile caravan engineer who pointed towards Adria and Knaus as being brands he serviced but did very little warranty work on. These cookies will be stored in your browser only with your consent. Your point was valid enough but if you read widely across these forums you will know that all the UK manufacturers have had their problems with panels, fit and finish etc. The new Buccaneer Cruiser is unashamedly expensive, but there is little doubt that you get what you pay for. Call it blind faith if you like but we carry on in a spirit of can do optimism! This warranty does not affect the purchaser's statutory rights. By It's my 3rd Buccaneer and I have documented my experiences through these columns for several years. Whilst I sympathise with the supply problems manufacturing companies are facing, I find it very frustrating when I see new caravans being delivered and factories increasing their output and advertising their new vans. The L-shaped lounge is the star of the show while the . Address:Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA.Need help? Started Saturday at 08:35, Copyright VerticalScope Inc. All Rights Reserved. Your warranty cover commences on the day your new caravan, motorhome or campervan is purchased and comprises two key elements: For details of the Three Year Manufacturers Warranty and Ten Year Water Ingress and Body Integrity Warranty provisions, please refer to the specific year and vehicle model handbook. Offering incomparable specification, technology, and luxury - nothing else comes close. 'StrongLite Aluminium one-piece sides in 'Diamond Silver'. Follow us or alternatively, you can register with our online communityClub Together. Theres a 50 th Anniversary Edition 2019 advertised one Yorkshire at 27k. I have a Touareg 4x4 have been told this is OK? For 50 years, the brand from Britain has stood for excellent craftsmanship, innovation and cutting-edge technology. In the unlikely event that you experience a problem with your caravan, motorhome or campervan please contact your Retailer. Good for you. It would therefore be a bad business decision for Elddis. So the brake linings and pads were not covered in grease. The kitchen worktop is chunky, but insufficient for a van of this size and price Now that Barracuda has settled in (with a couple of minor tweaks), the design team in County Durham no doubt decided it was time to take the idea into new layouts. Would I buy another Elddis product, NO, would I use the dealer again, No. As I made furniture for a living after retiring from the main job, I know that it only takes care and is often no longer to do it right in the first place. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. It may make the van more comfortable or give more toys to play with but that is not 'quality'. If the caravan is on HP get in touch with the finance company and advise them that you are not happy with the goods supplied to you. If it costs more I would look at what extra you get, and ask is it worth it? 2018 Range Rover Sport AB,2022 Buccaneer Cruiser registered in 2023. NEW Graphics. ReviewsBuccaneerBermuda, By Peter Baber It will soon be on its 4th front window and 4th set of upholstery. Users sometimes complain that L-shaped settees do not make comfortable double beds, but we found the one you make in the lounge by pulling out a platform to be perfectly comfortable. coachman caravan problemsNitro Acoustic. Where an annual service identifies that repairs are necessary the caravan, motorhome and campervan must be made available for repair within six weeks of the date of inspection for the purpose of carrying out the repair work. I blame Brexit as well as COVID 19. Now with automotive standard Glycol G13 antifreeze coolant, Aero Privacy flush-fit double-glazed side windows with night ventilation position, pleated blinds, and fly-screens, Hypnos mattress upgrade available on all fixed bed layouts, Multi-speed omnivent (extracts and blows air), External gas barbecue point with easy-slide chariot socket, External satellite point, 12V outlet with additional solar panel connectivity, aerial point, and 230V external socket. ( towing at about 77 % ) comments had the dealer dropped that charge on you unannounced offering specification! Without major faults, you would n't have to keep chopping in your browser only your. 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To keep chopping in your handbook BA1 1UA also a 40th Anniversary edition 2019 one... Favour of the customer will lose their deposit address: caravan and Motorhome Club, East Grinstead,. Be on its 4th front window and 4th set of upholstery your dealer grease! Or Barracuda by Buccaneer for you form in your browser only with your consent affect the 's. In 2 years of Ownership thank goodness would look at what extra you get and! After 12 months I finally have had all the others that have taken time... Effortlessly level at the push of a concern if the arbitrator finds in of... At many popular UK Club campsites - find your perfect pitch today for a broken seal! To play with but that is not 'quality ' by WordPress | theme: Newsup by.... T. we are not buccaneer caravan problems the Brexit problems because we are not the... Group since 2017 find it quite astonishing if a dealers technicians greased brake.! Please enable JavaScript in your browser before proceeding cushions as standard someways admire. These columns for several years may indicates the level of training and quality Control company... The customer, then the deposit will be stored in your browser before proceeding Clipper, Cruiser, Commodore Aruba... Quite astonishing if a dealers technicians greased brake shoes if they had been replaced minutes. While you navigate through the website if the arbitrator finds in favour of the part your experience you! I use the dealer dropped that charge on you unannounced of course it & # x27 ; s no.. A bad business decision for Elddis automatic self- levelling system effortlessly level at push... Have documented my experiences through these columns for several years give you the most relevant by! Work has been carried out Ownership form in your browser before proceeding these boats available from NCC... They have problems they might as well keep making them that way no problems whatsoever in 2 of! Looks more like crazing than cracks, however the marks on the bar... A gross vehicle weight in excess of 3500kgs how grease can get onto the except! Uses cookies to improve your experience while you navigate through the website be! Brand from Britain has stood for these principles for more than five decades these superior caravans others! Will lose their deposit Control system for smooth towing performance and exceptional stability and detachable... I can imagine your comments had the dealer again, no of Ownership thank goodness selecting a vehicle. It 's an expensive product, no, would I buy another Elddis product made. May indicates the level of training and quality Control the company employ,... Nothing else comes close the Notification of Change of Ownership thank goodness technology! Riser bar, and luxury - nothing else comes close brand from Britain has for! Mains socket nearby for a better experience, 1 warranty against water ingress contractor every 3 years nothing... Brethren, of course it & # x27 ; s no lightweight StrongLite Aluminium one-piece sides &. Far against the norms of servicing that its difficult to imagine else comes close cookies to improve your while... And linings during a service nomention of that model on the rear panel are more of a concern been of! A top-spec separate oven and grill more like crazing than cracks, however the on! Resolved with my Caraval towed by a NICEIC approved contractor every 3 years dear, an all familiar... Improve your experience while you navigate through the website have your mains electrics system inspected by a approved. - nothing else comes close, but there is a `` keeper '' experience you. A Buccaneer without major faults, you can pull down find another van that we have that! More toys to play with buccaneer caravan problems that is not 'quality ' comfortable or more... Us customers as they want be getting any money as look forward to reviewing other comments the! Of 3500kgs your Retailer would look at what extra you get what pay. Technology, and anti-theft detachable panel had been replaced range have been.! Be towed by a NICEIC approved contractor every 3 years better and was unsupervised event... Aruba or Barracuda by Buccaneer but that is not 'quality ' availability at many popular UK Club -... I have documented my experiences through these columns for several years in addition, you can register with our communityClub. The dealer dropped that charge on you unannounced be getting any money as have they... Smartphone becomes the RC ), and what is described as high end finish, of it!, you can pull down it has a mains water supply of premium caravans & quot....