Mercari also provides $200 shipping insurance for all labels provided., And, he added, As always, Mercari sellers will have the option to ship on their own if they wish.. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. The label was for 15.9 oz but the package was actually 1lb 12oz. For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. Or does the post office hold it until the buyer pays the extra fee? For more information, please see our If a package you sent needed a postage due fee, we'll notify you. '&charset='+document.characterSet : '')); I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! @uxkw8088 Post this on the Mercari subreddit: https://www.reddit.com/r/Mercari/. I will be sure to get a receipt for your records.Please see attached photo of the postage due notice. Be sure to use the right box for your label. I was gonna give him like 3 or 4 stars but his lack of apology or literally anything kinda makes me think I should rate lower. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Now, there's no doubt, Mercari is indeed a legit reseller platform. Click here to find the nearest FedEx drop off location. There is an additional fee when the carrier has to repackage the item during transit. Be sure to only use a shipping label once to avoid any additional fees. If you choose to ship an item using your own label, you'll need to provide a valid tracking number. Anyway, I bought a Kpop photocard on Mercari for $8. USPS will not scan it unless you pay the difference. No matter which label you used the package will get delivered and the buyer is able to chose to pay the postage due or return to sender. If a package you sent needed a postage due fee, well notify you. The reason why people do it is because due to the way the system is, its possible to get away with it much of the time. All packages are scanned by the applicable shipping carriers. Always confirm the package weight and dimensions before you list. Mercari is an online platform where you can sell and buy anything. Following. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Im waiting for the money to be added to my account, then Ill rate you. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. In the past year weve made good progress, with improvements like our popular four-ounce USPS label for shipping small items. Mercari Pack and Ship is a shipping option on Mercari where you can pay a bit extra to drop the item off at a UPS store and have them do all the packing and shipping for you. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. We can reimburse you with Mercari credits. Any advice would be much appreciated! Thats what I was thinking but I wanted to make sure before making the seller wait for a rating. Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! Thanks! Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. Click here to find the nearest FedEx drop off location. Cookie Notice While 2 ounces over 1lb is technically right, my USPS associate wasn't thrilled about it and she made sure to let me know I didn't make the same mistake. Help with my Mercari issue. 2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Yeah Ive already sent them proof of overdue postage. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. I was wondering myself. Mercaris spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year Its still $4.99, the lowest in the industry, he told EcommerceBytes. All fees associated with incorrect drop off, package oversize or weight is the responsibility of the Seller. Mercari's spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year - "It's still $4.99, the lowest in the industry," he told EcommerceBytes. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. So people just have negatives and 0s for no reason. I'm primarily a seller, so I was pissed because I knew my mail lady paid it, and she also does my pickups so I spent the next day waiting for her to pay her back. Shipping carriers charge based on the package's weight and size. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Press question mark to learn the rest of the keyboard shortcuts. They just don't have the resources to carefully analyze every package. In this video I show you how I ship on my own through for mercari! $200 Shipping Protection Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. But when they do catch people doing it, all sorts of things can happen. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. But in practice they often hold the mail and ask recipients to pay the difference. if (document.mmm_fo) document.write ("&mmm_fo=1"); So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. They gave me credit for it. The Postal Service may end the practice of delivering underpaid mail ``postage due.' Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. Making shipping easy and affordable is a core part of Mercaris mission to make selling easier than buying, Williams said. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. Reply EmoFruitLooop Additional comment actions I know, I've already done that. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. Click to reveal So $4.99 seemed reasonable for the pair of jeans that I bought so I didnt think anything of it. And wont ship it unless you do. Thank you for the letting me know a community for Mercari exists!! Or instead of the full postage due, should I just pay partial postage? New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. Ill see what I can work out with the seller. The payment processing rate will remain the same at 2.9%. With that logic, Mercari should get the bill if theres postage due. There's no fee to list items. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? Cloudflare Ray ID: 7a188f753c3ef271 if (document.context) document.write ("&context=" + escape(document.context)); Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. I messaged the seller and they just said "What really????? The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. So instead of paying the separate shipping on each item, they'd pay just one. First: share to improve GetHuman-heidi_da's odds . Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. Mercari then determines how these increases will impact our rates for shipping labels for our users, Williams said. Note: The Suggested Weight feature is just a suggestion. What Im unsure about is if I should go ahead and rate the seller, or if I need to wait until after Mercari responds and gives me credit for it? How to Fix Thermal Shipping Label Printing Sideways and Small, 4x6 on Poshmark Etsy eBay Mercari thecollegepicker 59.6K subscribers Subscribe 5.8K 246K views 2 years ago Cheaper than a Rollo, and. I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. ', Press J to jump to the feed. Its new USPS rate for packages weighing up to 4 ounces is going from $2.99 to $3.49; the rate for packages weighing up to half an ounce is going from $4.25 to $4.60. Dont rate the seller, contact mercari first and wait until they refund you your $. They gave me credit for it. For the sake of honesty, I feel I should just pay the overdue postage, but $8+$7=$15 for one Kpop photocard is too much. They also included extra fanmade photocards and stickers. As a seller, you cant pay the difference at the PO. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. Next time, I'll use USPS Media Mail or Priority mail, or do my best to keep it under 1lb. My PO lady told me if its a prepaid label, all they can do is charge the person who bought the label, which is technically Mercari. Privacy Policy. The package size must be less than 45" (longest side) x 20" (second longest side). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. But Ive also heard buyers got postage due with Mercari label. Im a seller but I ship on my own and Mercari has changed their label system since I stopped shipping with them. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. We can reimburse you with Mercari credits. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. USPS $15 Free shipping 20%OFF There is an additional fee when the carrier has to repackage the item during transit. When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. Youre going to kill off your users @mercari_app with this kind of shipping increase. Yeah i was looking for textbooks and I see some of them with the 4.99 label. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. Lol. it is against USPS policy to deliberately send packages with insufficient postage. Contact us through the form below with a copy of the receipt. The package size must be less than 45" (longest side) x 20" (second longest side). Here is what I have emailed sellers who have done this to me in the past: Your item has arrived at my post office however, there is postage due of $X.XX.I asked the PO clerk if I could refuse the package and he said yes but there is a catchin order for you to get your package back on your end, you would still have to pay the postage due. Lesson learned. Thank you! '&charset='+document.charset : (document.characterSet ? var m3_r = Math.floor(Math.random()*99999999999); A good USPS representative won't accept and scan it unless the package has the appropriate weight on the label. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. if (!document.MAX_used) document.MAX_used = ','; By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Mercari fees are low It's a flat 10% fee on all sales which is great compared to some other platforms that are higher or fluctuating. If a seller is willing to screw over Mercari, it's safe to assume they will have no qualms about screwing you over. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. And Mecari doesnt let you remake label, so best way is just to enter right amount the first time. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Will try to do that next time :).Pirate Ship - https://www.pirateship.com/Paypal Ship - paypal.com/shipnowAs an Amazon Associate I earn from qualifying purchases. How To Make More Money Selling Books On Mercari & Ship Via Media Mail | Easy Hack 7,770 views Jun 12, 2020 Today I'm going to show you how to list, pack and ship books that you sold on Mercari. Authenticated items are automatically. She said next time, make sure you weigh it properly or else I won't scan it. 08-23-2021 The package size must be less than 45" (longest side) x 20" (second longest side). Every year, shipping carriers increase their rates. In this video I show you how I ship on my own through for mercari! Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Create an account to follow your favorite communities and start taking part in conversations. Shipping carriers charge based on the package's weight and size. You can find more information about shipping in this help page on Mercari.com. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Any thoughts about what I should rate him? The seller used a 4oz label for a large 3lb package! Shipping carriers tend to charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Im just asking about whether I need to rate the seller now or if I should wait until after mercari gives me credit for it. 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. Can I just ignore USPS's overdue postage since I now have my item? So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). if (document.mmm_fo) document.write ("&mmm_fo=1"); This will avoid having to change the shipping label as well as incurring extra postage fees. document.write ("&loc=" + escape(window.location)); Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click here to find the nearest FedEx drop off location. I waited until Mercari compensated me. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. 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Need to find out if i get my package under **. Just don't lose your chance to warn other buyers. document.write ("&loc=" + escape(window.location)); No apology or anything. Mercari Rolls Out New Rates for Prepaid Shipping Labels, USPS Seeks COVID Stimulus Relief as Mail Volume Sees Steep Decline, Amazon Sellers Can Hit Reset on Price-Gouging Blocks, eBay Makes More Purchases Subject to Advertising Fees, USPS Gets Brand Savvy under Postmaster General DeJoy, Amazon Garage Ramps Up Auto Parts & Accessories Inventory. Note: The Suggested Weight feature is just a suggestion. Mercari Seller Since 2014 Author has 847 answers and 3.5M answer views 2 y I wouldn't recommend it. Yes, just contact mercari, maybe he does that often and thats not right. It is not the fault of USPS that there was insufficient postage so that would still have to be paid by either you or the seller. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. For more information, please review additional details on the USPS website. Your IP: My most recent purchase came with postage due for $7+. She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). '&charset='+document.charset : (document.characterSet ? document.write ("